Terms and Conditions and Delivery



A final agreement between you as a customer and Lionné Copenhagen is considered concluded when your order has been received and confirmed by Lionné Copenhagen.
Lionné Copenhagen will then send an order confirmation as soon as possible per e-mail containing information about e.g. order number, name and address as well as an overview of the goods ordered.

All prices on www.lionne.dk are stated in Danish kroner (DKK) and incl. 25% VAT. The prices are also only valid for purchases in Lionné Copenhagen's webshop. The applicable price is the one indicated on the webshop for the item in question on the day of the order, and which will also appear on the order confirmation. However, Lionné Copenhagen reserves the right to printing error.
When we advertise with offers on www.lionne.dk, the offers only apply while stocks last. All prices and offers on the webshop are without obligation.

Payment must be made with approved payment cards:


Fees are reserved for payment with certain means of payment.
The amount is only deducted when the ordered item has been dispatched, after which the debited amount will appear in the account for the selected payment method. An amount greater than what you have approved at the time of purchase can never be deducted.
Lionné Copenhagen's payment solution is based on the SSL standard. This means that the information provided in connection with the payment transaction is protected using encryption during the transfer from the customer's computer and on to Lionné Copenhagen.

Lionné has worldwide delivery with express delivery throughout Denmark.
Orders outside Denmark will be charged a different fee from country to country.
Lionné Copenhagen delivers as quickly as possible, and strives for a maximum of 3 working days from order confirmation.

When the item is shipped from Lionné Copenhagen, you will be sent the track & trace number on the package. An e-mail and/or text message is sent when the package is ready for collection in the selected package shop. Lionné Copenhagen reserves the right for delayed or defective delivery as a result of force majeure.

Lionné Copenhagen uses cookies when you shop on the Webshop. A cookie is a type of code that is used in a database to recognize the customer. The information is used to collect information about the purchase for transactions in Lionné Copenhagen's Webshop.
Third-party vendors, including for example Google, also use cookies to display targeted ads based on a user's previous visits to Lionné Copenhagen's website.

On the front page of Lionné Copenhagens, we inform you about the use of cookies on our website. Also read more about our and third parties' use of cookies here, where you can also find information on how to delete cookies
from your browser.

You can get your money back for your purchase within 14 days. Make sure to return the item to following address:

Lionne Copenhagen
Helgesensgade 9, 2TV
2100 København 

Customer stands for return shipping cost. In order to return the item, it has to be in the same condition as when you received it - we don't accept used items. When the item has been returned and approved by Lionné Copenhagen, you will be refunded the purchase price for the canceled purchase.

If the item must be exchanged for a different size, this can be done within 31 days from the time of purchase.

In connection with the conclusion of the agreement, Lionné Copenhagen has reserved the right to charge a possible depreciation of the goods. This means that, in connection with refunding the purchase price, Lionné Copenhagen can deduct an amount to cover a possible impairment.
Lionné Copenhagen's CVR 40512780 is the data controller for the processing of personal data that is collected and processed via www.lionne.dk
You can contact us at any time by writing to the following: info@lionne.dk

Lionné Copenhagen primarily collects and processes your personal data as part of fulfilling the agreement with you. We do not share your information with others, unless you have given your express consent to this or we are required to do so by law.

We only process the information that you give us in connection with the purchase of goods on www.lionne.dk, i.e.: name, address, telephone number, e-mail address.
We store and process those of your information that are necessary to fulfill our obligations to keep accounts. When the information no longer serves a purpose, including for carrying out a fair accounting in accordance with the law, we delete the information.

You can contact us at any time in order to gain insight into which data we process about you. We follow the data protection legislation in force at all times, including the GDPR. This means that you can also make use of your other rights. We will endeavor to meet your request as soon as possible and within 30 days. Should we, contrary to expectations, be unable to respond to your request within the deadline, we will inform you of this before the expiry of the 30 days.

When you use and shop via www.lionne.dk, you must be aware that we use cookies. We do this to enhance and facilitate your customer experience. This means, among other things, that the webshop remembers certain of your previous choices from your previous purchases at Lionné Copenhagen.

If you would like to stay up-to-date with initiatives, new products and other things from Lionné Copenhagen, you can sign up for our newsletter. Upon registration, your information is processed in accordance with the above, which means that you will only receive news from Lionné Copenhagen and not anyone else.
If you have any questions about our processing of your information, please do not hesitate to contact us.

Questions regarding ordering, payment, delivery, etc. can be done to Lionné Copenhagen's Customer Service by email: info@lionne.dk

Thank you for shopping at Lionné Copenhagen.
We hope you are satisfied with your items and will return again soon.